Average Rating 1 Total Reviews 1 Leave a review with: They know this as I spoke to a supervisor. I called to report it and the young lady stated that she could put in a request to have my funds transferred to a new card in 24 to 48 hours. View More Recent Featured Reports. I came in on a Sunday night. I even went to and did a police report. This company is not yet accredited.
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Roseville California Frank Hamilton Says he is for a loan company and is sending out arrest warrants which are false I told him that I know he is a fake and what hes doing is fraud and threatened to call the police Frank law issued a warrant for my fiance over a loan we never took out or even heard of Texas Fast Loan Fast loan4utoday. I would like for some legal action to stop this interferring with my checking account. Political Signs Must Go! Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years.
What the BBB has done to consumers for over years is one of the many reasons why Ripoff Report was created. View More Recent Featured Reports. We Need Your Help! Wed, July 15, Updated: Wed, July 15, Reported By: Reputation Management Corporate Advocacy Program This is the best way to manage and repair your business reputation. Show customers why they should trust your business over your competitors Choose another card provider So I went on Amazon.
Com to order my 6 year old something. I made the purchase and also signed up for Amazon membership. I canceled both the order and the membership. I called Xpection's customer service and explained what happened. The Rep told me to tax over the email I received from amazon. The supervisor are the only ones that have access to the faxes. And they check them every 2 hours. Needless to say I went to kinkos tax over them info. Waited a few hours called still no tax.
Went back to kinkos refax the info called the next day no tax. I received the money back the next day for the membership. However I still have received the money for the item. Called back to speak to a supervisor. I'll never do business with them. Once my money post I'm closing that acct. I came in on a Sunday night. Monday at midnight to be exact and there was about people in line.
Only one teller and there was 2 other employees working. Instead of them helping they just stood there pretending to work. I was there literally for a little more than an hour. It is too late at night to be waiting in line. I was extremely upset with the service that was provided.
Something has to change. I hope I never go there again. Paid for a hotel room. The hotel gave me a refund of the amount because I had pets. Had to have the hotel fax over the correction on company letter head to get my money back even though they did it electronically. Only got one hotel room back. They are holding the other amount because it has the amount of the hotel room and the authorization amounts for both rooms and the rooms are what they have the amount for are not the same.
But the hotel can not give a receipt or a letter with the amount of the authorization amount because that is fraud.
The authorization amount was never charged therefore it's fraud for showing it. They know this as I spoke to a supervisor. She confirmed it but still refuse to release my money!!! Plan to cancel my account and report them to the Better Business Bureau. I dropped my debit card at work. Someone found it and turned it in and my employer called and reported the card to Xpectations being that it was a temporary card and it did not have a name on it. Nevertheless they cancelled the card and told me I could come get a replacement.
I did and my direct deposit was already IN my account but when I called customer service they told me it would take hours for the money to be transferred to the new card. And 3 days later still no money Every time I speak to someone they tell me that it should be on my card shortly, and I call back when it's not and they'll say it may be the next day.
I went to get a replacement title today and the DMV employee told me there was still a lien against my title. I was a loyal customer to them, paying on time and completely off. This is totally unacceptable. It is now causing me embarrassment as I have a buyer for my car that wants it today and I cannot give it to them because PLS did not release my title and there is no phone number anywhere to call to talk to someone about this predicament they have placed me in.
I had 2 money orders that were filled out and signed to my landlord stolen out of the mailbox and cashed at two different PLS locations. I called to discuss the matter and no one cared to even investigate what I was claiming. I was told that the person who cashed the money orders is one of their regulars and was never asked to show the proof that I have of the fraud. No one has reached out to me to date and the money was for rent that I desperately need back.
I do not work and I am a single mother and had actually lost my job, a few days before this all happened. Don't I went to pay my rent and con Edison bill like I do every other week.
I walk up to the window told the Customer Service rep what I was going to pay and how much. Next then I know the shift Manager walk up to the window and ask me how much was in my checking account Then she repeat herself I then ask her, "What does my checking account balance has to do with you?
Again she ask me how much money was in my account. I have been going to this location forever since they open up in Jamaica Queens. I no longer feel safe using PLS. I feel that the shift manager Natazia was rude Over a period of time when using the PLS prepaid card I began to recognize unidentified charges to my account.
Now, what brings me to closing my account today is that I went to my bed with a balance and awoke this morning only to make a purchase based on my balance. I requested my balance be sent to me on a daily basis as parts of ensuring that I'm in the know of what my balance is I did not receive a text message of the balance of my account after PLS deducted the amounts from my card which allowed my purchase to be declined.
Why go in and deduct the monies twice? Why wasn't the balance deducted on that date? Why is informing the customer via text message in place? For only when it suits PLS? Some of their customer reps are rude and have limited knowledge of how their product works. They've lost a quality customer. They fail to realize that there are other prepaid companies out there, and companies who with better guidelines and who knows how to treat their customers.
I am a repeat customer and frequently send money to my sister in Columbia. I was waited on by the manager on duty girl with braces. From the first word out of her mouth she was very rude interrupting me in mid sentence, tell me to wait in a loud tone and when the transaction was complete she did not speak at all.
She just shoved my receipt to me and looked away. I stood there and after a minute or two she looked at me and ask what I wanted. I replied that I would like her to acknowledge me and that Thank you or some comment to show that the customer should be greeted and thank me after transaction. She stared me in the face and refused to say anything and just looked at me with a disgusted look on her face.
That was the last time I will ever walk into that store. She should be fired. I purchase my money order on July 3rd of with my credit card to pay my rent and on July 3rd of me and my 16 yr.
They were closed due to the holiday. I put the money order into the night deposit box. It was fill out by me to the apartment and on that money. I had to go to work on that Monday July 6th so I called the apartment office after 9 am to make sure that everything was good and to let them know that I will be in to pick up my receipt when I get off work.
And around 4 pm I arrived at the apartment office to learn that my money order was not there so I called the police and put in a report and called moneygram to cancel and by the time they gotten it, someone had cashed it at PLS Payday Loan store. I expect for PLS to refund me my money back. I have all my own paperwork to my money order and my police report. I have written in to the BBB for this matter.
I feel that PLS should replace my money due to the money order was tamper which I had fill it out. Been tiring to take care of my title loan since June. They don't know where my title is!! They have no idea where a 3rd loan came from in my name, and won't give me any answers about it. I asked for her superior and she told me she can't give out that info at all, not even her name.
Told me she would email her and have her call me and I highly doubt she emailed her, because she only looked to be fake typing an email to her. Still haven't received a call back yet. The only thing that these people have done is give me the runaround, lie to me, and act as if they are the kings of the world. It's useless and a waste of energy and breath.. You will walk away with a major migraine and tons of stress and anxiety.
I am writing this review at about 7: About an hour ago we got a knock on our door from a repo man. He said he had orders to repo our car because we didn't pay our bill. The problem is we Did pay it! We drove two and a half hours out of our way to pay it. Learn how to count and manage money. Also great team to leaned a helping hand. Lots of great bosses to give creativity ideas to. Amazing place to work at. If I would be able to go work back in Wisconsin it would be PLS once again everyone there is amazing, managers are always there to help you and guide you to do your work correctly.
A typical day at work consisted of interacting with new and existing customers. What I learned was the verifying process of checks. The management wasn't the best considering it was short staffed. The hardest part of the job was verifying checks of high amounts and also new customers.
The most enjoyable part was talking to many people. This check cashing place were above and beyond. It felt like I was working for a bank. I am very ok with that but the pay was not sufficient for the work requirements. Really Stressful Work Environment. They're always wanting more and more out of employees but never give raises.
Very fast paced work environment work with short staff a lot. Also the salary should be higher for the type of hard working hours you do. Claimed Profile Review this company. Want to know more about working here?